Support and Help Channels
A 60–minutes Inquiry Reply Warranty
Each ticket you send to our client assist staff will be answered within about 60 minutes. The standard questions will be responded to asap. Yet, if the assistance question you have sent us needs the aid of a licensed admin technician, we are going to address the ticket to him and will notify you about the postponement.
Professional Tech Help And Support Service
Our customer help Dept is going to be online for you round–the–clock to to respond to all support request tickets that you send. We offer client assistance for all the apps that are installed in advance on your web server. These include our in–house made Web Site Control Panel, the selected Operating System and the server management panel (in accordance with the VPS type).
An Informative Help Section
Each section of the Web Site Control Panel that is available for free with your VPS has an internal article base. You will see a bunch of in–depth how–to articles and reviews and a range of step by step video guides that display all the general website maintenance duties. You can use them by simply clicking the Help or Video buttons in the top right corner of each Control Panel section.