1 hour ticket response
Timely support is our paramount responsibility and that is the reason why we have a team of expert tech support engineers who are eager to provide a fast answer to any question that you may possibly have. Just open your helpdesk ticket from your Web Site Control Panel and we’ll get back to you within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute tech support ticket response time.
An Exceptional Client Support Service
Each member of our support team has several years of experience in the hosting niche and the vast majority of them have worked for us for at least 5 years. They all are ready to reply to all your inquiries in the most efficient way possible.
A User–Friendly Help Center
Built into the Web Site Control Panel is an easy–to–navigate Help section, which offers you a variety of sources of information. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and site management articles, check out the how–to video tutorials or take a look at the F.A.Q. archive.