Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center section incorporated into’s Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could possibly stumble upon, they are written by our support team of experienced technicians.

  • Top quality support service
  • Video Tutorials

  • We have compiled a collection of how–to video tutorials that visually explain how to troubleshoot a typical issue connected with your hosting account. You’ll find the tutorial videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 support service and feature a sixty–minute support ticket response time guarantee. Our seasoned technicians will be available 24 hours a day and will remedy any issue that you could encounter within maximum 1 hour after the trouble ticket submission. In the majority of cases, an answer will be provided to you within twenty minutes.