Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour solution guarantee with all of our hosting packages, which means that every single advice inquiry you email is going to be responded to in only one hour maximum. Our support company members are qualified to instantly take care of any situation and to present you with reasonable guidance on any difficulty that you might have.
A Top–quality Support Service
Our help and support service is delivered by a team of qualified specialists which are able to respond to your issue without delay. You could speak to the tech support staff by launching a help support ticket from your Web Site Control Panel or by posting us an e–mail message. On working days, you may also contact us on the telephone or make use of the live chatting solution.
An Intuitive Help Section
Our Control Panel supplies a huge knowledge base which is built into all sections. In each part, you will find a Help control key that will load for you a variety of step–by–step online classes on how to take advantage of a certain feature or accomplish a certain action. Also, we have generated information video clips so as to get a better idea of the Control Panel’s interface.