Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Our step by step video classes will aid you with any activity within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We present an intuitive Frequently Answered Questions section where you will discover answers to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is on duty 24/7 to respond to your technical questions. Expect a solution within max 60 mins after you have provided the ticket.

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Types of Help

  • Shared Hosting Support
  • Hosting Help & Support

  • If you have issues using our hosting services or need to get more resources for your web sites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support
  • VPS Servers Support

  • Need guidance working with the SolusVM administration interface? Your VPS is misbehaving? Just let us know, our team will be all set to provide support.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • You would like to update the configuration of your dedicated server? We are on duty round the clock to support you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of experienced specialists able to assist you with anything related to your semi-dedicated server. They are on hand 24/7 all year long.
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