Live Chat Support in Hosting
Along with the telephone and ticket support, we offer live chat support as well. You will be able to contact us every day, which includes holidays and weekends, and we can give you more info about the hosting that we provide if you are not among our customers yet, or about general and billing questions if you already have a user profile. Though for solely tech issues you will have to open a ticket to our tech support team, because such issues require additional time to be resolved, you may still contact us through our live chat for some technical information. For instance, we're able to help you set up an e-mail address in your email client or troubleshoot a number of issues, saving you considerable amount of time. Even if our telephone lines are already off for the day, you can talk to a live person.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we supply with all of our semi-dedicated servers, you can find the answers for any questions you may have or get lots of problems resolved right away. Our chat service is accessible each and every day, which means that you'll be able to contact a representative even on holidays and weekends. In the event that you are unsure which plan is better for your sites or if our advanced cloud hosting platform matches some system requirements, you may come on the live chat before you purchase anything. If you are an existing customer, you can obtain more info about billing issues, account settings along with various common tech problems you may encounter, for instance in case you are unable to install an email account in a client on your computer. Our live chat will save you considerable time no matter where you are or when you contact us.